Privacy Policy

This Privacy Policy explains how Custom Yucaipa Sunrooms & Patios ("we," "us," or "our") collects, uses, and protects information when you visit our website at yucaipasunrooms.com or contact us. By using our website, you agree to the practices described here. If you have questions, contact us at contact@yucaipasunrooms.com.

1. Information We Collect

Information You Provide

When you submit a contact form, request an estimate, or send us an email, we collect the information you give us. This may include your name, phone number, email address, and any details you share about your project. We use this information only to respond to your inquiry and to provide services you have requested.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information. This includes your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the page you came from. We use this information to understand how visitors use our site and to improve its content. This data does not identify you personally.

Cookies

Our website may use cookies, which are small text files stored on your device. Cookies help us understand site traffic patterns and improve your browsing experience. Third-party analytics services we use, such as Google Analytics, may also place cookies. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of our website may not function correctly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests.
• Schedule on-site consultations and provide our services.
• Communicate with you about your project or any follow-up questions.
• Improve and maintain our website.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or deliver services (for example, our contact form provider or analytics platform). These parties are contractually required to handle your information securely and only for the purpose of supporting our services.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
• Business transfers: If our business is sold or transferred, your information may be part of the transferred assets. We will notify you of any such change by posting a notice on our website.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including responding to your inquiry, providing our services, and meeting any applicable legal or business record-keeping requirements. When your information is no longer needed, we delete it or anonymize it.

5. Third-Party Links and Services

Our website may contain links to third-party websites or embed third-party services such as Google Maps. These third parties have their own privacy policies, and we have no control over their practices. We encourage you to review the privacy policy of any third-party site you visit through a link on our website.

6. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security, and you submit your information at your own risk.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate or incomplete information.
• Request that we delete your personal information, subject to legal exceptions.
• Opt out of any marketing communications from us.

To exercise any of these rights, contact us at contact@yucaipasunrooms.com or call (909) 679-6027. We will respond to your request within a reasonable time.

8. Children

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: